CareConnect: Optimum Utilization and Developing of Caregiver Human Capital

CareConnect: Optimum Utilization and Developing of Caregiver Human Capital

Michael Gelman, President, and Chief Operating Officer, CareConnectMichael Gelman, President, and Chief Operating Officer, CareConnect
The Homecare market is growing at a tremendous rate, primarily due to the rising population of senior patients. However, there is a shortfall of medical practitioners and homecare workers to service the increasing number of patients. Even as healthcare providers are trying to bridge this gap through recruitment, they have the additional challenge of retaining their existing talent pool. Most technology solutions in the space, such as agency management software (AMS), focus on regulatory and clinical compliance adherence, but there is also a true need to provide an experience that enhances how agencies engage with their caregivers. New York-based CareConnect addresses these challenges with its innovative workforce management platform that makes it easy for homecare providers to acquire, on-board, place, train, and retain caregivers. “We are on a mission to transform how homecare agencies enable, manage, and benefit from their most valuable asset—caregivers,” explains Michael Gelman, President and Chief Operating Officer of CareConnect.

CareConnect enables agencies to optimize their workforce by helping them fill more shifts with fewer caregivers, which saves on on-boarding costs. The platform then utilizes artificial intelligence and machine learning to match the most appropriate caregiver to a patient taking into account the agency, caregiver, and patient preferences. A good match drives caregiver and patient consistency, which historically results in better patient outcomes. CareConnect’s workforce management solution streamlines the on-boarding process by automatically checking a caregiver’s work eligibility, health screenings, and training credentials to avoid compliance issues and illegitimate unemployment claims.

Through automation, the solution reduces manual data entry and human error while improving the time to hire new candidates by 25 percent.

We are on a mission to transform how healthcare agencies acquire, on-board, place, train, and retain their most valuable asset—caregivers

Further, CareConnect provides eLearning modules to fulfil a caregiver’s annual in-service training requirements in the state where they work. Currently, CareConnect is developing synchronous eLearning classes for caregiver training and early access to funds so that caregivers have emergency cash when required. For mobile workforce management, CareConnect offers secure communication capabilities that are compliant with HIPAA regulations. In contrast to traditional text-based communication, caregivers can utilize CareConnect’s mobile application and integrated web portal to see personalized and actionable messages, compliance alerts, shift invites, and reminders. The application has an intuitive user interface and helps build trust and loyalty by empowering caregivers to manage their work preferences and complete in-services at their fingertips. With such measures in place, caregivers are more likely to remain with an agency and reduce turnover.

What sets CareConnect apart from competitors in the space is its ability to integrate with other solutions. The company’s primary objective is to enable agencies to streamline workflows with a comprehensive platform that provides exponential value. “CareConnect focuses on a spirit of cooperation with workflow integration partners, eliminating fear of competition and displacement, always with the aim of providing the best experience for Agencies and Caregivers.” adds Gelman. In the future, the company aims to dramatically increase the feature sets that it offers to customers and, at the same time, provide a wider variety of third-party integrations to address workforce management needs. And as the company is focused on growth, there are plans for expansion in the domestic market. Committed to enabling a culture around developing human capital, CareConnect enables home caregiver agencies to optimize workforce management and deliver a positive return on investment.

For More Info:
info@careconnectmobile.com
855.856.1502

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Top 10 Healthcare Startups - 2020
CareConnect

Company
CareConnect

Headquarters
New York, NY

Management
Michael Gelman, President, and Chief Operating Officer, CareConnect

Description
New York-based CareConnect offers its innovative workforce management platform that makes it easy for homecare providers to acquire, on-board, place, train and retain caregivers. The company is on a mission to transform how homecare agencies enable, manage, and benefit from their most valuable asset—caregivers. CareConnect enables agencies to optimize their workforce by helping them fill more shifts with fewer caregivers, which saves on on-boarding costs. The tool then utilizes AI and Machine Learning to match the most appropriate caregiver to a patient taking into account the Agency, Caregiver and Patient preferences